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Terms of Service

Welcome to Alotrop. By accessing and using our website and services, you agree to these Terms of Service. Please read them carefully.

1. Use of Services

Our website and services are intended for personal, non-commercial use. By using them, you agree to:

  • Comply with all applicable laws and regulations.
  • Avoid unauthorized, unlawful, or harmful activities, including infringement of intellectual property rights or the transmission of malicious content.
  • Refrain from interfering with or disrupting the functionality of the website or its services.

2. Intellectual Property

All content on this website, including text, images, graphics, and other materials, is owned by Alotrop or its licensors and protected under applicable copyright and intellectual property laws.

  • You may not copy, reproduce, distribute, or use any content without prior written permission.

Trademarks

The Alotrop name and logo are registered trademarks. Any use without explicit written consent is prohibited.

3. Pricing and Payment

We aim to ensure pricing is accurate. However, if a pricing error occurs, we reserve the right to cancel any affected orders.

  • Accepted payment methods include major credit cards and PayPal.
  • All prices are listed in USD and include applicable taxes unless otherwise stated.

4. Shipping and Delivery

  • We currently ship only within the United States.
  • For domestic shipping within the United States, we offer a standard shipping option with a flat rate of $9.75.
  • Orders are typically processed within 2–3 business days and shipped within 3–7 business days.
  • A tracking number will be sent to your email immediately after the order is shipped.

5. Returns and Refunds

You may request a return within 28 days of receipt. To initiate a return, please contact us at [email protected].

  • Returns must be in original condition and packaging.
  • Once the return is received and approved, a refund will be processed within 3–5 business days.
  • Original shipping fees deducted unless the return is due to our error or a defective product.

6. Order Cancellation

Orders can be canceled before shipment by contacting [email protected].

  • Approved cancellations will receive a full refund.

7. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”

  • We do not guarantee uninterrupted access or error-free functionality.
  • To the extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Limitation of Liability

Alotrop shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or services, except as required by applicable law.

9. Indemnification

You agree to indemnify and hold harmless Alotrop, its partners, and affiliates from any claims or liabilities resulting from your misuse of our services or violation of these Terms.

10. Termination

We reserve the right to suspend or terminate your access to our services for any reason, including violation of these Terms.

  • Provisions related to intellectual property, limitations of liability, and indemnification will survive termination.

11. Changes to Terms

We may update these Terms of Service at any time. Any changes will be effective upon being posted to our website. Continued use of the site constitutes acceptance of the updated terms.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

13. Entire Agreement

These Terms of Service represent the full agreement between you and Alotrop concerning the use of our website and services.

14. Contact Us

For questions, feedback, or support, please contact us at [email protected].