These Billing Terms and Conditions govern purchases made through the Alotrop website (https://alotrop.com/). By placing an order, you agree to the terms outlined below.
1. Payment Terms
- Payment is required in full at the time of purchase.
- All prices are listed in U.S. Dollars (USD).
- Prices are subject to change without prior notice.
2. Order Processing
- Once an order is placed, a confirmation email will be sent to the email address provided.
- All orders are subject to acceptance. We reserve the right to cancel any order at our discretion.
- If an order cannot be fulfilled, the customer will be notified and issued a full refund.
3. Product Availability
- We aim to keep all products in stock and available for purchase.
- In the event an item becomes unavailable, we will notify the customer and offer the option to wait for restock or cancel the order for a full refund.
4. Shipping Policy
- We currently ship within the United States only.
- Estimated delivery time is 3 to 7 business days.
- For detailed information, please refer to our [Shipping Policy].
5. Returns and Refunds
- Returns are accepted for defective or damaged products.
- Customers must contact us at [email protected] to initiate a return.
- Please refer to our [Return & Refund Policy] for more details.
6. Intellectual Property
- All content on this website, including text, images, and logos, is the property of Alotrop.
- Reproduction or distribution without permission is prohibited.
7. Limitation of Liability
- Alotrop is not responsible for indirect or consequential damages related to the use of our products or services.
- Our total liability is limited to the amount paid for the order.
8. Policy Updates
- We may update these terms at any time. Any changes will be reflected by the “Last Updated” date below.
Need Help?
For billing-related questions, please contact us at: [email protected]