These Billing Terms & Conditions (“Billing Terms”) apply to your use of the billing and payment services (“Services”) offered by Alotrop. By using these Services, you agree to the following terms. If you do not agree, please do not use the billing services.
1. Accepted Payment Methods
We accept the following forms of electronic payment:
- Credit/Debit Cards: Visa, MasterCard, American Express, JCB, Diners Club, Discover
- Digital Payments: PayPal
❌ We do not accept: cash, checks, or money orders.
2. Billing Cycle
Our standard billing cycle is monthly. Your billing cycle begins on the sign-up date and renews every 30 days thereafter, unless otherwise stated in a specific plan or service agreement.
3. Billing Statements
You will receive a monthly billing statement via the email address associated with your account. The statement will include:
- A breakdown of charges
- Any applicable taxes
- The payment due date
4. Payment Due Date
Payment is due by the due date listed on your billing statement. Timely payment is required to maintain uninterrupted access to our services.
5. Late Payments
If payment is not received by the due date:
- A flat late fee of $10 may be added to your account.
- Repeated late payments may result in suspension or termination of your account.
We do not charge interest or hidden fees. Any additional late fees will be communicated in advance and applied in accordance with applicable laws.
6. Credit Card Authorization
By entering your credit card or PayPal details, you give us permission to:
- Store your payment method securely
- Automatically charge your account for applicable recurring payments or outstanding balances
You can update or remove your payment method at any time in your account settings.
7. Billing Disputes
If you believe there is an error in your billing statement:
- You must notify us within 30 days of the statement date
- We will respond to and resolve the issue within 60 days
- During the dispute resolution process, your services will remain active unless otherwise indicated
8. Termination of Billing
We may suspend or terminate billing and services if:
- You request cancellation
- Payments are repeatedly missed
- Fraudulent or unauthorized payment activity is detected
In all cases, you will be notified before any permanent suspension or closure.
9. Changes to Billing Terms
We may revise these Billing Terms at any time. Material changes will be:
- Communicated via email, and/or
- Posted on our website
Continued use of our billing services after updates constitutes your acceptance of the revised terms.
10. Dispute Resolution
All billing-related disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The decision of the arbitrator will be final and enforceable.
11. Severability
If any provision in these Billing Terms is found to be invalid or unenforceable, the remainder will continue in full force and effect.
12. Entire Agreement
These Billing Terms represent the entire agreement between you and Alotrop concerning payment processing and billing services. They supersede any prior written or oral agreements on this matter.
13. Contact Information
For billing questions or concerns, please reach out to:
Email: support@alotrop.com