Effective Date: June 18, 2025
This Privacy Policy explains how Alotrop (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase from https://alotrop.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Contact Information: Name, email address, phone number
- Order & Payment Details: Shipping address, billing address, payment method (we do not store full credit card numbers)
- Account Information: Login credentials and preferences (if you create an account)
- Device & Usage Data: IP address, browser type, and device identifiers
- Cookies and Tracking Data: See section below for more details
We collect this information when you place an order, register an account, contact us, or browse our Site.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To personalize your experience on our website
- To analyze and improve website functionality and performance
- To send promotional emails or newsletters (only if you have opted in)
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience and collect analytics. These include:
- Essential Cookies: Enable core functions such as page navigation and access to secure areas
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use the Site
- Advertising Cookies: Used to deliver relevant ads to you based on browsing behavior
You can control or disable cookies through your browser settings.
4. Sharing Your Information
We may share your information with trusted third-party providers who help us:
- Process payments
- Fulfill orders and provide shipping services
- Host our website and maintain security
- Provide marketing and analytics services
We do not sell your personal data. We may also disclose your information when required by law or to protect our legal rights.
5. Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption
- Firewalls and access restrictions
- Ongoing monitoring and internal reviews
However, no system is completely secure. Please use strong passwords and safeguard your login credentials.
6. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
To exercise your rights, contact us at: support@alotrop.com
7. Do Not Track (DNT)
Our website does not respond to Do Not Track signals. We may continue to collect data as described in this Privacy Policy, even if a DNT signal is received.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the “Effective Date” above. Your continued use of our Site after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: support@alotrop.com