Welcome to Alotrop! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service.
1. Eligibility and Account Responsibility
To use our services, you must be 18 years or older. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity under your account will be considered your responsibility.
2. Acceptable Use
You agree to use our website and services solely for lawful purposes and in compliance with these Terms. Misuse or unauthorized access, including hacking or fraud, is strictly prohibited.
3. Intellectual Property Rights
All content on our website — including but not limited to text, images, graphics, and logos — is the property of Alotrop and protected by U.S. and international copyright laws. No material may be reused or distributed for commercial purposes without our prior written permission.
4. Trademarks
All trademarks, service marks, and trade names displayed on the website are either registered trademarks of Alotrop. Any unauthorized use is strictly prohibited.
5. Pricing and Payment
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We accept:
- Credit and debit cards: Visa, MasterCard, American Express, JCB, Diners Club, Discover
- PayPal
- Gift cards (if applicable)
By placing an order, you agree to pay all charges incurred through your account.
6. Order Processing and Shipping
- Processing Time: Orders are typically processed within 1–3 business days.
- Shipping Time: Estimated delivery within the U.S. is 3–5 business days after processing.
- Shipping Fee: A flat rate of $9.99 applies to all U.S. orders.
Delivery estimates are provided for convenience and are not guaranteed.
7. Returns and Refunds
We offer a 28-day return policy for most items. If you are not satisfied, you may request a refund or exchange within 28 days of receiving the product.
Conditions:
- Items must be returned in original condition and packaging.
- Certain items may be non-refundable (see our Return & Refund Policy).
8. Disclaimer of Warranties
Our services and website are provided “as is.” We make no guarantees or warranties, either express or implied, regarding the accuracy, completeness, or uninterrupted functionality of our content and services.
9. Limitation of Liability
Alotrop will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products. This includes, but is not limited to, loss of data, profits, or business opportunities.
10. Indemnification
You agree to indemnify, defend, and hold harmless Alotrop, its affiliates, and employees against any claims or liabilities resulting from your use of our services or your violation of these Terms.
11. Termination of Access
We reserve the right to suspend or terminate your access to our services at any time, for any reason, and without prior notice.
12. Modifications to Terms
We may update these Terms at any time. If changes are material, we will notify you via email or by posting a notice on our website. Your continued use of our services indicates your acceptance of any revised Terms.
14. Governing Law
These Terms are governed by the laws of the United States, specifically the jurisdiction where Alotrop operates.
15. Dispute Resolution
Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitrator’s decision is final and enforceable in any court of law.
16. Severability
If any part of these Terms is found unenforceable, the remaining provisions will remain valid and in full effect.
17. Entire Agreement
These Terms of Service constitute the entire agreement between you and Alotrop, superseding all prior agreements or communications.
18. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: support@alotrop.com